Information we collect
We collect the information you voluntarily provide through our questionnaire and contact forms, such as your name, contact details, approximate debt amount, debt types and state of residence. We also collect limited technical information automatically, including IP address, device and browser type, referring page and site usage data.
How we use information
We use your information to determine whether a debt relief option may be relevant to you, to connect you with participating third-party providers, to respond to your questions, to operate and improve the website, and to comply with legal obligations.
How we share information
When you submit the questionnaire, we may share your information with one or more participating providers so they can contact you about their services. We may also share information with service providers who support our operations, and as required by law. Once shared with a provider, that provider's own privacy policy governs its use of your information.
Communications consent
By submitting the questionnaire, you may be asked to consent to be contacted by Harbor Relief and participating providers by phone, text message and email at the number and address you provide, including through automated technology, even if that number is on a do-not-call list. Consent is not a condition of purchasing any goods or services. Message and data rates may apply, and you may opt out at any time.
Cookies and tracking
We use cookies and similar technologies to operate the site, remember preferences and measure marketing performance. You can control cookies through your browser settings; some features may not work correctly if cookies are disabled.
Data security and retention
We use reasonable administrative, technical and physical safeguards to protect the information we handle. No method of transmission or storage is completely secure. We keep information only as long as necessary for the purposes described above or as required by law.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or limit the use of your personal information, and to opt out of certain sharing. To make a request, contact us using the details on our Contact page. We will not discriminate against you for exercising these rights.
Children's privacy
This website is intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.
Changes to this policy
We may update this policy from time to time. The effective date below reflects the most recent version.